“All it took was one phone call in the late afternoon to Kathy and Ryan was here the following morning. He was very professional and found out what was wrong. He found the coil was leaking freon and proceeded to call around for a new coil. He left for a brief period of time to pick up the coil and attend to another client. He was back later in the day and replaced the coil and added freon. He was very thorough and I appreciate the desire to get the unit running even though it was around 6 pm before he was finished. I will now add a maintenance plan to avoid any issues in the future.”
– Marilyn K.
“The best! The entire company from the beginning to end. I met Carlton over a year ago as he did my home inspection, and I immediately felt comforted, and confident that the a/c and heat equipment in my home would be taken care of.
Upon purchasing another home, I miss placed Albritton contact info and another company came out to analyze the heating issue. We were told we needed a new system and it would cost a lot of money. Thankfully, I went back in my records and contacted Albritton/Kathy and scheduled an appointment. Their technician Ryan was outstanding and told me my system was really good inside despite the age of the outside unit – no mention of needing a new system or any of the claims of the other person.
I feel 100% confident in the assessment and I will never use or recommend any other company. Thank you Kathy Carlton, and Ryan for such an exceptional experience. We are looking forward to working with you for years to come.”
– Debra F.
“It just doesn’t get any better. Carlton and Kathy have been very responsive and quickly resolved our problems. Carlton is very detailed orientated and picked up on the that incorrectly matched parts like capacitors as well as other parts that prior service folks happened to previously install. They are very thorough and we feel very “comfortable” working with them. No pun intended. :)”
– Tracy B.
“We were very pleased with how quick Justin came to repair the system and when some followup was needed the next day, there wasn’t any additional charges. Thank you!”
– David H.
“This company has handled my heating and air conditioning installation, maintenance and repairs for years and I have always found them to be prompt, reasonable, and courteous, including both technicians and office staff. Highly recommend them!”
– Barbara C.