Customer Testimonials


Air Conditioner Repair in Wilmington, NC 28409

“All it took was one phone call in the late afternoon to Kathy and Ryan was here the following morning. He was very professional and found out what was wrong. He found the coil was leaking freon and proceeded to call around for a new coil. He left for a brief period of time to pick up the coil and attend to another client. He was back later in the day and replaced the coil and added freon. He was very thorough and I appreciate the desire to get the unit running even though it was around 6 pm before he was finished. I will now add a maintenance plan to avoid any issues in the future.” – Marilyn K.

Heat Pump Repair in Carolina Beach, NC 28428

“Prompt, knowledgeable, reliable, never a comeback. Very good workmanship always my go to service.”

– Ken W.

Heat Pump Maintenance in Hampstead, NC 28443

“The best! The entire company from the beginning to end. I met Carlton over a year ago as he did my home inspection, and I immediately felt comforted, and confident that the a/c and heat equipment in my home would be taken care of.
Upon purchasing another home, I miss placed Albritton contact info and another company came out to analyze the heating issue. We were told we needed a new system and it would cost a lot of money. Thankfully, I went back in my records and contacted Albritton/Kathy and scheduled an appointment. Their technician Ryan was outstanding and told me my system was really good inside despite the age of the outside unit – no mention of needing a new system or any of the claims of the other person.
I feel 100% confident in the assessment and I will never use or recommend any other company. Thank you Kathy Carlton, and Ryan for such an exceptional experience. We are looking forward to working with you for years to come.”

– Debra F.

Air Conditioner Repair in Wilmington, NC 28412

“It just doesn’t get any better. Carlton and Kathy have been very responsive and quickly resolved our problems. Carlton is very detailed orientated and picked up on the that incorrectly matched parts like capacitors as well as other parts that prior service folks happened to previously install. They are very thorough and we feel very “comfortable” working with them. No pun intended. :)”

– Tracy B.

Air Conditioner Maintenance in Wilmington, NC 28412

“Very informative and professional. Explained everything were we understood and took time to do so.”

– Beth M.

Air Conditioner Repair in Wilmington, NC 28401

“We were very pleased with how quick Justin came to repair the system and when some followup was needed the next day, there wasn’t any additional charges. Thank you!”

– David H.

Air Conditioner Repair in Wilmington, NC 28412

“This company has handled my heating and air conditioning installation, maintenance and repairs for years and I have always found them to be prompt, reasonable, and courteous, including both technicians and office staff. Highly recommend them!”

– Barbara C.

Air Conditioner Repair in Wilmington, NC 28412

“As always amazing, fast & honest work. Only company I use!”

– Kimberly O.

Indoor Air Quality Installation in Wilmington, NC 28412

“Well, not only does Carlton do a fantastic job with our HVAC needs but he came to the rescue with our bathroom exhaust fan too! This family business goes above and beyond, always, to take care our our family and we really appreciate their consistent excellence in service. Additionally, we are always pleasantly surprised at the cost of their services, reputable and quite reasonable all the way around!”

– Jenny K.

Heat Pump Repair in Wilmington, NC 28409

“I can’t say enough good things about this company and the people that repaired my air conditioner. After a miserable experience with another company that was assigned repairs by our home warranty company and waiting over a month with no resolution, we decided to contact Albritton. I left a message after hours and was promptly contacted within an hour. Kathy was a true professional and managed to get Carlton over to my house that morning. I’m not an HVAC tech but in my line of work I troubleshoot. Carlton did a very thorough job of identifying and confirming what the problem was, offered me solutions, and had the appropriate parts ordered. Justin completed repairs in a efficient manner. Everyone I spoke to or met from this company was beyond professional. Thank you so much for the awesome service experience!”

– Drew H.

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Albritton Heating & Air proudly provides HVAC service to Carolina Beach, Hampstead, Kure Beach, Leland, Rocky Point, Shallotte, Wilmington, Wrightsville Beach, and the surrounding communities. Visit our service area page for more coverage details, call us at 910-792-6111, or request service online today.